Privacy Policy

Who We Are

Crownfield Locksmiths is a professional locksmith service operating across all 32 London boroughs. Our contact email is info@crownfieldlocksmiths.co.uk.

What Data We Collect

When you use our contact form, we collect:

• Your name
• Your phone number
• Your postcode
• The service you require
• Any message you provide

We do not collect payment information through our website. Payments are handled in person at the time of service.

How We Use Your Data

We use the information you provide solely to:

• Respond to your enquiry
• Arrange and confirm service appointments
• Contact you about the specific job requested

We do not use your data for marketing without your explicit consent, and we do not sell or share your data with third parties.

How Long We Keep Your Data

Enquiry data is retained for up to 12 months for operational purposes and then deleted. If you would like your data removed sooner, contact us at info@crownfieldlocksmiths.co.uk.

Third-Party Services

Our contact form is processed by Web3Forms, a secure form submission service. Your submission data is transmitted to our email via their platform. We also use Google Analytics to understand how visitors use our website. This collects anonymised usage data (pages visited, time on site) and does not identify you personally.

Cookies

We use essential cookies for site functionality and Google Analytics cookies to understand site usage. You can disable cookies in your browser settings, though this may affect site performance.

Your Rights (GDPR)

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data

To exercise any of these rights, email us at info@crownfieldlocksmiths.co.uk.

Contact

For any privacy-related questions, contact us at info@crownfieldlocksmiths.co.uk.